Our priority is to implement, not just teach.
Our in-salon training programs are designed to sustainably improve a salon team’s performance in a variety of non-technical, business-focused topics and improve the GAPs Into Profit marketing campaign results.
In-salon training that creates results
Receive your first 8 hours of in-salon training as part of their GAPs into Profit program. These 8 hours can be delivered as 4 x 2-hour training sessions, 2 half-day training sessions or a full-day training session.
Effective Retailing
Effective Retailing training improves the team’s ability to consult, recommend retail and cross-sell services. This is especially important for salons who have a kick-back agreement with their colour-house. Achieving the contractual minimum spend and maximising the level of kick-back can have a dramatic impact on year end’s profit.
Client Journey
The Client Journey is a salon's own branded way of taking a client through their salon experience. It encompasses everything from the first phone call, to greeting them on arrival, and all in-salon activities including closing the bill and re-booking for their next visit. We specialise in helping your team execute your vision of the perfect client journey. We ensure all key business metrics are maximized, so you can achieve a consistent source of revenue.
Front of House Excellence
Turn your Front Of House team from a business expense to a profit-generating position. We teach proven principles to help any Front Of House team maximise revenue and streamline all aspects of their organisation. It ultimately results in minimising friction and a happier salon team.
"THEIR APPROACH WON MY TEAM'S TRUST AND RESPECT"
By working in partnership, we’ve standardised many in-salon processes like new client consultations and front-of-house procedures. The consultancy always begins by focusing on getting the team to understand the “why” and buying into the change. Then, once everyone is on board, the focus shifts to practical implementation and getting the change to become a day-to-day habit.
Karine Jackson,
Salon Owner of Karine Jackson Sustainable Hair Salon
GAPs into Profit Signature Programme will allow your Business To Convert Downtime Into Revenue
Here’s what you will get by becoming our partner salon:
GAPs Evaluation
Identify & prepare unused time within each team member’s column. We call it, “GAPs into Profit”.
Exclusivity
If your application is successful, we give your salon exclusivity within a predefined area around your salon.
New Clients
We find quality, locally sourced, new clients looking for a salon they can trust.
Booking App
Designed to keep your salon in full control of how many, and at what time, GAPs are filled by the new clients we introduce you to.
In-Salon Training
We coach your team to build their confidence in key business metrics like rebookings, retailing & cross-selling of services.
Performance App
The GAPs into Profit app allows your team to independently record their performance with each new client visit.
Reports
Displays the revenue generated from what were GAPs in your columns and clearly identifies what training is required.
Online Academy
Designed to support the in-salon training sessions & help you implement the material as habits within your team.
Business Coach
A dedicated business coach is available to support you, and your team, every step of the way.
Convert Downtime & Introduce New Clients
GAP investment strategies that are structured, controlled and supported by regular data-driven performance reports
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